Product Code: ETC6186827 | Publication Date: Sep 2024 | Updated Date: May 2025 | Product Type: Market Research Report | |
Publisher: ÂÌñÉç | Author: Sumit Sagar | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
AustraliaÂ’s online food delivery market continues to experience strong demand, fueled by busy lifestyles, urbanization, and technology-enabled ordering systems. Major players like Uber Eats and DoorDash compete with local startups to offer diverse cuisine options and timely delivery. Consumer expectations around speed, quality, and app usability drive innovation and customer retention strategies in the sector.
The online food delivery market in Australia is maturing, with players like Uber Eats, Menulog, and DoorDash dominating the scene. There`s a growing shift towards cloud kitchens and partnerships with exclusive restaurant brands. Subscription models and loyalty programs are being used to retain customers, while sustainability efforts—such as carbon-neutral deliveries and eco-friendly packaging—are becoming more prominent. AI-based delivery route optimization and real-time tracking continue to enhance service efficiency.
This market faces operational inefficiencies, such as delays in delivery and food quality issues. Labour shortages, rising delivery costs, and disputes over fair pay for gig workers also persist. In addition, intense competition leads to thin margins and high customer churn rates.
The online food delivery market in Australia is influenced by consumer safety regulations, tax incentives for tech companies, and gig economy labor laws. Although labor laws may impact operational models, consistent demand and government openness to innovation make this market appealing for long-term investors.
Government policy towards online food delivery in Australia focuses on food safety, worker rights, and consumer protection. The Food Standards Australia New Zealand (FSANZ) agency sets guidelines for food handling and labeling, which delivery platforms must adhere to. Regulatory scrutiny has increased around gig economy worker protections, prompting discussions on minimum wage and insurance coverage for delivery drivers.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Australia Online Food Delivery Market Overview |
3.1 Australia Country Macro Economic Indicators |
3.2 Australia Online Food Delivery Market Revenues & Volume, 2021 & 2031F |
3.3 Australia Online Food Delivery Market - Industry Life Cycle |
3.4 Australia Online Food Delivery Market - Porter's Five Forces |
3.5 Australia Online Food Delivery Market Revenues & Volume Share, By Business Model, 2021 & 2031F |
3.6 Australia Online Food Delivery Market Revenues & Volume Share, By Platform Type, 2021 & 2031F |
4 Australia Online Food Delivery Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.3 Market Restraints |
5 Australia Online Food Delivery Market Trends |
6 Australia Online Food Delivery Market, By Types |
6.1 Australia Online Food Delivery Market, By Business Model |
6.1.1 Overview and Analysis |
6.1.2 Australia Online Food Delivery Market Revenues & Volume, By Business Model, 2021- 2031F |
6.1.3 Australia Online Food Delivery Market Revenues & Volume, By Logistics-focused Food Delivery System, 2021- 2031F |
6.1.4 Australia Online Food Delivery Market Revenues & Volume, By Restaurant-specific Food Delivery System, 2021- 2031F |
6.2 Australia Online Food Delivery Market, By Platform Type |
6.2.1 Overview and Analysis |
6.2.2 Australia Online Food Delivery Market Revenues & Volume, By Mobile/Tablet Applications, 2021- 2031F |
6.2.3 Australia Online Food Delivery Market Revenues & Volume, By Websites, 2021- 2031F |
7 Australia Online Food Delivery Market Import-Export Trade Statistics |
7.1 Australia Online Food Delivery Market Export to Major Countries |
7.2 Australia Online Food Delivery Market Imports from Major Countries |
8 Australia Online Food Delivery Market Key Performance Indicators |
9 Australia Online Food Delivery Market - Opportunity Assessment |
9.1 Australia Online Food Delivery Market Opportunity Assessment, By Business Model, 2021 & 2031F |
9.2 Australia Online Food Delivery Market Opportunity Assessment, By Platform Type, 2021 & 2031F |
10 Australia Online Food Delivery Market - Competitive Landscape |
10.1 Australia Online Food Delivery Market Revenue Share, By Companies, 2024 |
10.2 Australia Online Food Delivery Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |